FREQUENTLY ASKED QUESTIONS
Welcome to our Online Art Gallery, we are offering talented artist a platform from which to sell their art online to the public.
How it works - We are thrilled that you like to sell your work on our platform! We market and sell your art via this online website (artsmarketgallery.co.uk). We have a Mobile leading destination platform for customers wishing to buy beautiful art. We will display, advertise and market your art online, provide buyer a payment processing and credit card facilities, and work hard to bring customers to you.
In order to get started, answer must be YES to these 4 questions, then we want you to join us and start selling your art online.
1) Are you a talented artist? YES/NO
2) Do you have three or more original paintings or other artworks to sell? YES/NO
3) Are you prepared to take great quality photographs of your art? YES/NO
4) Will you be responsible, keep your gallery up to date and update your artworks? YES/NO
If you answered all questions YES, then apply to join us. Create an artist account >> Register as an New Artist click on the Link
The whole registration process for NEW Application, normally takes about 72 hours. to be complete by our Administration team
ARTIST first need to create an Account, register only takes around 5 minutes to complete Watch video how to register as an artist ->> Artist Register Step-By-Step Video
NUTS & BOLTS: OPTION 1: Artist profile page is FREE to Register and display your art on Arts Market Gallery portal for Artists. The selling price of an artist's work is determined by how much the piece sells for. The gallery will deduct a charge of 35% , the gallery takes a commission from the sales price. Arts Market Gallery will sell your art local and to a global community, we offer helpful links for how to complete your profile, price your artwork, the Artist is responsible for shipping fees and packaging materials
OPTION 2: : Original paintings displayed at gallery wall will be displayed 5ft width by 8ft hight [cost £3.5K Monthly cost + Art Shipping Service cost] the Artist is responsible for shipping fees and packaging materials
For full details of the terms and conditions, please click here to view >>Artist Terms & Conditions- page
Registration is FREE. Each artist gets a profile portfolio page. Our team focus on bringing customers to the website. We charge a commission of 35% from the selling price you set for each artwork. The artist responsible for Art Delivery & Shipping to the customer. Artist know how much your art sells for, so you decide the selling price of your art.
This commission covers our costs of advertising:
* SEO Strategies
* Search engines
* Graphics UI-UX
* Content Marketing
* Website / App
* Customer services
* Credit card processing fees
* Invoicing every time an artwork is purchased
In fact, reinvest all of the commission we earn back into artist promotion. Commission is only charged on the retail value of the artwork sold, that is the total retail value of the item as set by you. We do not charge commission on shipping.
WHATS ARTIST CUT? Artists receive 65 percent of the sale proceeds. Payment typically comes two weeks (14 Days) after the work is delivered to the buyer.
Can I still work with other galleries? Absolutely! We believe that artists should have the freedom to sell their work wherever they would like. There is no exclusivity requirement with our gallery, and you will be able to continue working with other galleries and online platforms.
For full details of the terms and conditions, please click here to view >>Artist Terms & Conditions page
We manage a online marketing campaign, complete with Search Engine Marketing SEO strategies, Search Engine Optimisation for artist promoting their artwork on search engines, SEO strategies, digital marketing and social networks, strong content strategy and growing social media following. If you exhibit with us, We are very hands-on with the select group of artists we represent.
SHIPPING and DELIVERY, How are the artworks packaged?
Once we sell the ART, the Artist will receive an email informing them regarding the sale of the artwork. The Art is packaged by the artist and follow a standardised packaging process. Art are sent direct from the artists studio, Artist is responsible for the cost of packaging, labels and shipping your artwork. Every painting is packaged and shipped by the Artist. While working quickly, maintaining top quality craftsmanship is never rushed. We confirm the packaging with the artist before shipping and take care to make sure the work is properly protected.
All shipping costs for unframed artworks are calculated and charged by the artist. Shipping prices can vary depending on the artwork type, size and weight or where the artist and your delivery address is in the world. Shipping charges due for your order are added at the checkout.Delivery charges (within the UK)
Delivery charges (within the UK) are included in the price of the artwork. They are not added on afterwards. The price you see on the screen is the price you pay.
Art is sent direct from the artists studio, packaging may vary from artwork to artwork. If you purchase artworks from more than one different artist, they may be delivered to you in different packaging and on different dates.
Deliveries are made by selected top courier firms or if appropriate, first class Royal Mail postage.
Artists are contracted to deliver your artwork to you within 14 days. If for any reason there is likely to be a delay, you will be contacted by the artist or gallery.
After the payment has been processed, delivery takes 7-14 days on average, which leaves time for packaging and shipping. This may vary depending on the artist's availability, potential the distance between the artist's studio and your home. Whatever happens, we will keep you update
Who takes care of the delivery?
Artist will package the art and use delivery companies such as DHL or UPS, or specialist art delivery companies.
Which countries do you deliver to?
In any case all countries that delivery companies operate in!
How much does shipping cost?
Shipping costs are included in the price, regardless of destination.
If I buy several artworks, will they be delivered at the same time?
Each work is shipped by the artist. So if the two works are by the same artist, they may be delivered at the same time (under normal circumstances). If they are by different artists, the delivery dates will be different. However, if you have an issue and need them to arrive in the same place at the same time, let us know and we will arrange delivery accordingly.
Can I get artworks delivered to a different country or to a different person?
We will deliver to the address you gave on your order. Generally we set the delivery date with the person who will receive the work and whose name you gave. If it's a surprise or a present, let us know!
WHATS ARTIST CUT? Artists receive 70 percent of the sale proceeds. Payment typically comes one two weeks after the work is delivered to the buyer
Artist will be able to request your payout 14 days after your artwork has been safely delivered to the collector. The funds will be made available in your Sales Management Dashboard. You can be paid via PayPal to your PayPal Account or Bank Account.
please note that payouts are typically fulfilled 14 calendar days from the date of your request.
All you have to do is log into your Art Market Gallery website account, and go to your Artist Dashboard ( Sales Management) order to request your order payout.
Commissioned pieces are priced based on the size, medium, and complexity of the piece, and the artist's sales history. Commissioned artworks will be more than comparable pieces in the artist's portfolio [in terms of size and medium]. This is due to the fact that the artist must spend time to consult with you about the project, create any necessary preliminary sketches, and take time away from their normal art practice to create your commission.
Before the artist begins working on your commission, we take a 50% non-refundable deposit. This assures that the artist will be paid for their time and materials. Once the piece is complete, we will send you a high resolution image of the work. If you accept it, we will charge your credit card the remaining 50% and ship the piece to you. If for some reason you are not entirely satisfied when you see the image, we can work with the artist to make small changes. There are no returns once you take possession of the art.
Photographs are great reference material when commissioning an artwork. If you don't have a photograph, it's not a problem. You will have the opportunity to speak one-on-one with the artist to describe exactly what you are looking for.
Can I return a commissioned artwork? No, the artwork has been created to your specific requirements and therefore is non-returnable
After filling out the Commission Form, we will follow up within 72 hours to confirm details and provide pricing via the email address you provide. The Artist will work with you to help create a painting perfect for your space! Each custom painting is priced based on your requested details. A 50% non-refundable deposit is required and confirms your order.
Custom paintings are commissioned at a limited quantity each month and have a 3-6 week turnaround. Admin will remain in contact with you throughout process, getting feedback and input for your commissioned Art piece. Admin will make 1-2 revisions based on requests.
The remaining balance will be due once the painting is finished. All sales are final.
Hourly Rates Guide
The Artists Guideline to Rates of Pay for Artists
- £22.69 p/hr new graduate artist
- £29.42 p/hr with 3 yrs+ experience
- £35.02 p/hr with 5 yrs + experience
- £38.52 p/hr Lead Artist/Project Manager
- £179.33 p/day (£ 89.67 p/ 1⁄2 day) new graduate artist
- £235.37 p/day (£117.69 p/ 1⁄2 day) 3 yrs+ experience
- £291.41 p/day (£145.70 p/ 1⁄2 day) 5 yrs+ experience
ARTIST will be responsible for reporting your income on your own. Artists are considered consignors rather than contractors under our business model. A record of your sales will always be available to you so you can report your own earnings.
Making art is about creative experiences that come from within, where commodities are bought and sold, and where so many other factors dictate worth. You are responsible for the costs of materials, packaging, and delivery. Therefore you must set your price to include this cost. As an established artist, you probably already know how much it costs to package and deliver your style of artworks. If in doubt, £10 is usually for smaller pieces and £30 is sufficient for medium pieces . For larger or heavy pieces contact your preferred courier to establish the cost. Check delivery prices carefully as you are wholly responsible for the cost of delivery
We are attracting a growing number of customers from overseas deliver overseas delivery charges for each of your artworks
Follow our basic pricing strategy to get started!
Basic pricing strategy:
- - Set an acceptable hourly rate
- - Multiply this by the hours spent creating an artwork
- - Adding costs for materials on top
For example, if you decided on an hourly rate of £15 and spent 25 hours creating your piece the materials for which cost £100 your calculation would look like this
- - 25 hours x£15 hourly rate =£375
- - Material costs =£100
- - Artwork price =£375 +£100 =£475
Consider the Market Whilst it is of course important to price your artworks on their own merit, it is incredibly important to consider whats going on in the world of art around you:
- - Consider the pricing of other artworks that are similar to yours by artists who have experienced similar professional success
- - Compare your art in terms of size, style, medium
- - Whilst its easy to focus in on your area of the art market, dont make that focus too narrow be aware of how others are pricing their artworks, even if they bear no resemblance to yours. Such knowledge as this is an indicator of the direction that the broader art market may be directed
- - Think objectively about your art and where it lies in the grand scheme of things
- - Think objectively - perhaps invite somebody who knows your work, but is not family, or your harshest critic for that matter
- - Looking for an objective valuation
Limited editions: Setting prices for editions is not much different to the strategy above:
- - Take the above basic pricing strategy and add value for additional considerations for the entire edition
- - How much does it cost to produce an entire edition of 50 prints
- - How many hours do you spend doing this
- - Then divide this total by the number of editions to get a price per unit
- - Bear in mind that all editions should ideally sell out
Other factors to consider
- - Exhibiting success and other accomplishments in the art world
- - How long you have been selling for
- - Further costs, including commission and fees and gallery guidelines, need also to be taken into account
- - If you find yourself consistently selling the majority of your output over an extended period of time
- - Should consider upping your hourly rate
- - Applying a 10% increase to your existing prices
- - Can you justify the price
- - Can you break it down and explain it to another person
- - If not, it might make sense to review your pricing
If a discount has been applied to your sale, it's because the Buyer / Collector redeemed a special promotional discount while purchasing your work. On occasion, Artist should offer promotional discounts as an incentive for new and returning collectors to explore the constantly changing selection of artwork on our site.
We find that offering promotions from time to time allows artists to gain the attention of collectors previously unaware of their work and a better chance to make future sales.
The discount codes typically give collectors between 5% - 20% off original works, and do not exceed these amounts. For works sold to the trade - interior designers and architects, for example - give tiered discounts of 5% - 20% off original works.
If you sell an original work, artsmarketgallery Art will receive a 30% commission on the final sale price. If a promotional discount code is offered, the discount will be deducted from the price of the artwork and the usual 70/30 split will then be calculated. It is worth remembering that artsmarketgallery Art’s commission is 30%. This means that very often (even with a discount) you will be earning more through your sales with artsmarketgallery.
Arts Market Gallery reserves the right to promote and market Original Works of Art and/or Digital Works through the use of sales and/or discounts. The sale or discount amount will apply to the listing price of Original Works of Art and/or Printed Works relating to the Digital Works. After the discount code is deducted from the sales price, our usual commission of 30% will be applied.
Arts Market Gallery Art provides a platform for Artists to sell artworks in a variety of mediums, including: painting, mixed media, drawing, limited edition prints, and open edition prints.
- What happens when Arts Market Gallery sells my artworks?
- Once a piece is sold, you will be alerted by email
- You will receive instructions on how to despatch the artwork.
You can check the number of customer orders you have at any time by logging into your Arts Market Gallery account.
You will be paid approximately 28 days after the sale has been successfully made. We’ll ask you to provide your bank details once the first sale has been made.
Our goal is of course to make sure that you have the best experience with, but we never know what might happen.
Here are a few possibilities:
1) Cancellations, changes or refunds are not allowed.
Please choose carefully, as we do not accept returns if you simply change your mind.
2) Fault with the product, Artist will happily exchange or replace your item including return postage. What can I do?
Some time it happens! You have 3-5 days after delivery of the work to let us know. so we can inform the Artist. You will be refunded once the artwork has been returned to the artist. In the case of returns, you are responsible for Packaging, Delivery & Shipping the work.
3) Who pays for Return Costs?
Buyer is responsible for returning the Painting to the Artist.
4) How does the Refund Artwork?
Buyer will be refunded after the Artwork has been returned to the artist.
5) Fault with the product?
Artist will happily exchange or replace your item
Various import duties and taxes may be charged by the local customs office, when artworks are imported into the customer's local country. It is worth noting that the customs duty & import charges are often called government charges as they are imposed by the government and are outside of Arts Market Gallery control.Import duties and taxes may apply?
Whenever artworks (goods) are purchased from outside the customer’s country, duty and tax may have to be paid to the local Customs unless both customer and artists are based in one of the EU member states or within the same country.Who is responsible for paying import duties and taxes?
It is the responsibility of the customer (Buyer) placing the order to pay any local import taxes and duties. We communicate this clearly at checkout to all customers who may be subject to the additional import fees.What has changed for UK and EU customers after Brexit?
Article to help our UK and EU based customers prepare for changes that will follow the end of the transition period. In essence, although a deal has been agreed between the UK and the EU you may expect temporary delays with cross-border shipments, as well as extra fees. These may include taxes charged by the government and admin fees from the courier. Please see more on that below.
When goods are entering the UK from the EU (or the other way round), they are presented at customs, and in order to be entered into free circulation, import VAT and, possibly import duty must be paid.
From 1 January 2021, if you are based in the UK and buying from the artists based in the EU country (or the other way round) you will be charged import VAT when goods are entering your country. This is because your purchase from abroad is now considered as an import.
Like normal VAT, import VAT is usually charged at the standard rate applicable in the country e.g. 20% in the UK. Import of the original artwork is subject to a reduced VAT rate in the UK (5%) and in the majority of EU countries (VAT rates do vary between the countries).
Please also note that import VAT is charged not only on the value of the artwork but also on the following:
- *The cost of shipping and insurance (if applicable)
- *Customs duty (if any)
What are the import duties and tax by country?
Unfortunately the ArtMarketGallery platform is currently unable to accurately estimate and collect import duties and taxes at checkout.
To get an indication of the cost to expect you may want to check an online calculator. Such as Simply Duty, Simply Duty Import Calculator Please keep in mind that these values are only estimated and that we are still seeing some discrepancies between what the calculator says should be charged and what is actually charged
(e.g. calculator estimate would usually apply a standard VAT rate and it will NOT include the individual carrier admin surcharge for example)
Other useful links to EU countries import VAT rates
- *European Commission online tool (relevant category from the drop-down list: Pictures)
- *European VAT rates
- *VAT rates 2021
Will ArtMarketGallery reimburse me for the unexpected import tax bill? We are sorry, but at this time ArtMarketGallery is not able to reimburse you for any local import taxes or duties, since those are payable by the importer (ie. the customer). This is why we advise all customers about to place an international order to contact the artist and seek to pre-pay or estimate the import charges ahead of time to avoid surprises. See How can I pay import taxes due on my order section.
If you are based in the UK and you think you have been incorrectly charged import duty or import VAT then you can try to reclaim it from HMRC using the forms below:
- *For items delivered by Royal Mail or Parcelforce use form BOR 286
- *For all other couriers use form C285
- *Apply for import duties Import Duties
If you wish to discuss this further, do get in touch with our support team and we will work on a case-by-case basis to find the best possible resolution.Will I receive my order if I refuse to pay customs charges?
No, if you decide not to pay the charges and therefore contact the courier/ postal service to refuse the parcel, they will usually hold your item for a period of time (this varies from a couple of weeks to a couple of months), after which your item will be returned to the sender. In order to receive a refund, we will need to confirm that the parcel is on the way back to the artist.Will I get reimbursed customs charges if I return my order?
If you request a return, ArtMarketGallery will arrange it for you and cover the cost of the return shipment of the artwork back to the artist. Once we confirmed a safe receipt of the artwork, we will issue a refund of the artworks value and shipping cost.
You will be able to reclaim import VAT and customs duties. To reclaim the costs, please use form BOR 286 if Royal Mail or Parcel force delivered the goods, or form C285 if it was a different courier.
You will not be able to reclaim courier handling fees however. You only pay import VAT and customs duty when goods are imported into the UK, so you wont have to pay these again when sending back/exporting the goods.
We understand import taxes is an exciting subject and you may have more questions. If that the case please do not hesitate to get in touch with the artist or our Support Team on Contact us. We are here to help!
Arts Market Gallery website supports the work of all emerging artists. If you are at least 18 or 18 plus years of age, only then you can sell your art on Arts Market Gallery.
If you have gallery representation, we are still happy to have you on Arts Market Gallery website, as we are a non-exclusive online gallery.
How do you choose the art is available for sale?
We select our artists, and they choose the works they want to sell. Nevertheless, we do moderate the content and it is possible that we may remove a work if its authenticity is questioned.
Who can sell their work on ?
All of our artists are well established in their country of residence. We identify these artists across the globe so we can offer you a diverse, high-quality international selection. To find out more about our selection criteria, Are you an artist? register click on this link Register
Is a certificate of authenticity provided?
All artworks for sale on Arts Market Gallery come with a certificate of authenticity that is signed by the artist. Furthermore, all editions (photographs, prints etc.) are numbered and signed by the artist.
The work I wanted is no longer available - can I commission a similar work?
A number of our artists accept commissions work, so please get in touch if the work you love is no longer available.
Are all the works on Arts Market Gallery available for purchase?
Not always, as sometimes they have already been sold! If the work has been sold, this is indicated on the artwork page. If you are unable to find another work that you love, do not hesitate to get in touch as we can suggest other works by our artists who are not online yet. Some of our artists also accept commissions.
We need to ensure that you are old enough to legally sell your work with us.
Can i Manage my art portfolio anywhere? Our robust mobile web experience allows you to Add, Edit and update artworks and respond to sales from anywhere.
How many painting can i Display of your artwork? Share up to 5 different viewpoints of each of your artworks, enabling Art collectors to get a better sense of your work before purchase
Share ART with a global audience? Expand awareness of your artwork across new channels, while managing it all from one place.
Create online profile in minutes? Upload your artworks, complete your profile, and start sharing your portfolio with the Art community and your network instantly.
Make An Offer and Commissions? Accept and negotiate offers from collectors, or work with our curators on original commissions for Art Advisory clients.
Artist Account Closure / Deleting : We would be sad to see you go! If you ever wish to close your Art account
Option1: Closing Artist Account There is an administration fee, remove artwork from your profile, please contact our Admin team( email@example.com) with the following information:
* Pay the account closure fee
* Artist name
* Reason for Account Closure
* Artist access to the Website will be removal of access to all data and artwork to the Website
* Pay the account closure fee and the account will be close within 48hr
Closure Artist Account - See the details of the terms and conditions, please click here to view >>‘Artist Terms & Conditions’ page
Option 2: Deleting Artist Account:There is a Single payment administration fee
* Pay the account deleting fee and the account will be close within 12hr
Artist access to the Website will be removal of access to all data and artwork to the Website
* Deletion of your password and all related information, files and materials, including Content associated to artist profile
* Delete artwork from your profile account.
* Delete artwork from facebook and Instagram
Deleting Artist Account - Check the details of the terms and conditions, please click here to view >>‘Artist Terms & Conditions’ page
Account Locked: Did you receive a message saying your account is locked?
You will have full access to your existing content, but will not be able to update or add anything new. We will keep that data and the account intact (unless requested to do otherwise) and we will never block you from your account. Once your account is unlocked, will pick up right where you left it.
Required changes, our content approval team will put a temporary lock of your account. Please submit a request and select "Unlock my account"
Option 1 ) online its free
Create an artist account >> Register as an New Artist click on the Link
Option 2) Exhibition at gallery location fees start at :
● £600 + VAT , for three-day exhibition.
● £1,200 + VAT, for one-week exhibition.
● £3,600. + VAT , for 1 month exhibition.
If you need additional support we can offer these optional extras:
● 75 A4 posters designed and printed – £220 + VAT
● 1000 A6 postcard flyers designed and printed on 350gsm paper - £320 + VAT
● Additional private receptions or special events – from £175 + VAT
● Paid social media promotions and advertising – starting from £80 + VAT
● Paid advertising in newspapers and publications such as Ely-i magazine – starting from £250 + VAT