Privacy Policy


Welcome to Arts Market Gallery privacy policy. Arts Market Gallery respects your privacy and is committed to protecting your personal data. This Privacy Policy tells you how we use and look after your personal information when you visit our website, or you visit other campaign or competition sites hosted by us, together referred to as the "Website". We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat your personal information. We know you care about your privacy too, so we provide settings that allow you to choose how certain information is used by Arts Market Gallery. This policy explains our privacy practices for [URL] (which we’ll refer to as the "Site"), Arts Market Gallery mobile applications (the "Apps"), Arts Market Gallery Payments, Arts Market Gallery public Application Programme Interface (the “API”), and our other services provided by Arts Market Gallery, depending on your location ("Arts Market Gallery," together with "we", "us", and "our"). We'll refer to the Site, the Apps, Arts Market Gallery Payments, the API, and our other services as the "Services".

Looking after the personal data you share is hugely important to us. This privacy policy has been compiled to help you better understand the personal data we collect, how and why we use personal data, how we share your information, how we protect it, and the rights you have when it comes to your personal data. This includes information you may provide when you sign up to receive communications from us, purchase a product or service, or take part in a competition. It also tells you about your privacy rights and how the law protects you. It is important that you read this Privacy Policy together with any other privacy notices on our website from time to time, so that you are fully aware of how and why we are using your data. We will never share any of your details with third parties without your express permission. Thank you.

This policy applies to the site and all products offered by Arts Market Gallery and explains:

  • The type of personal data that we collect and where it is stored
  • How and why we collect and use your personal data
  • How we use cookies and similar technologies
  • How we use personal data to contact and interact with you
  • How and why we share your personal information
  • How we protect personal data
  • How to contact us
  • This policy also applies if you contact us or we contact you about our services.

This website is not intended for children and we do not knowingly collect data relating to children.


We process your personal information to run our business and provide our users with the Services. By accepting our Terms and Conditions (and in some jurisdictions, by acknowledging this policy), you confirm that you have read and understand this policy, including how and why we use your information. If you don’t want us to collect or process your personal information in the ways described in this policy, you shouldn’t use the Services. We are not responsible for the content or the privacy policies or practices of any of our members, websites hosted through Pattern by Arts Market Gallery , or third-party websites and apps.

By using the Services, you acknowledge that Arts Market Gallery y will use your information in any other country where Arts Market Gallery operates. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. We will transfer personal information only to those countries to which we are permitted by law to transfer personal information as more fully described in the "Transfers" Section of this policy.

Arts Market Gallery Terms and Conditions require all account owners to be at least 18 years of age. Minors under 18 years of age are only permitted to use Arts Market Gallery Services only if they have permission and direct supervision by the owner of the account. Children under age 18 are not permitted to use the Services.


Arts Market Gallery is the data controller responsible for this website and the handling of your personal data. We have appointed a data privacy lead who is responsible for overseeing questions in relation to this Privacy Policy. Arts Market Gallery collects certain information from and about its users by, among other things, directly from our web server logs, from users, and with cookies.

1.  What personal data do you collect?

We collect different types of personal data (any information that could identify you) but on the basis that we collect the minimum amount of data that we need. We may collect your personal data from you in the following ways:

  • Identification and contact information – such as your name and contact details (address, email, telephone number), date of birth, gender, and information when you register on the website, apply for a job with us or start to work with us.
  • Optional Information which you choose (consent) to give us and allow us to use so we can provide you with our services. This may include Special Categories of personal data (such as health information).
  • Additional information you give to us, such as, for example, when you subscribe to a newsletter or take part in a survey or competition. This could be using the website directly or through social media, for example, if we run a Facebook survey (when the social media platform’s privacy policy will also apply).
  • Customer Service Information you give to us when you ask us for any help and support.
  • Accounting and transaction data relating to what you buy from us and the running of our business and paying taxes (financial information is often anonymised – for example, we do not receive card details when you use one to pay us).
  • Information from others which you ask or authorise them to provide to us. For example, from your employer where we provide services to your organisation or referrals from our clients and suppliers.
  • Marketing information and preferences.
  • Technical and website use information such as IP (Internet Protocol) address, log-in data, browser information (type and version), location and time-zone settings, operating system and platform data, as well as data on how you use our website and access partner websites, products, and services and error reporting. Please also see our Cookie Policy.
  • Statistical information such as information that forms part of the aggregate information. So, for example, we may combine (aggregate) information about how you use the website and use it to share with our partners so we can bring the best discounts and offers to our website.
  • Publicly available data such as information you share on social media.

If you choose not to provide us with personal data, we may be unable to provide some services to you. For example, without your email address we will not be able to use email which may be needed to provide our services or products.

2.  How do you collect personal data?

We may collect your personal data from you in the following ways:-

  • Information you provide to us when you buy from us or ask us to provide goods and/or services to you.
  • Forms you complete, such as when you register with us.
  • The information you provide when you communicate with us such as during a meeting or session or by email or telephone.
  • Information you provide when using our website (such as when you ask us to help or provide support or give us feedback) or social media (for example, you may comment on one of our blogs or social media posts).
  • Any surveys or feedback requests which you choose to complete or competitions which you choose to enter.
  • Information we receive when you visit our website from another website or from social media (such as LinkedIn or Twitter).
  • If one of the people who work for us give us your contact details as their referee or emergency contact.

3.  Web Server Logs

When you visit the Site, Arts Market Gallery may track information to administer the Site and analyse its usage. Examples of information Arts Market Gallery may track include but are not limited to:

  • Your Internet protocol address.
  • The kind of browser or computer you use.
  • Number of links you click within the Site.
  • Location from which you accessed the Site.
  • Date and time of your visit.
  • Name of your Internet service provider.
  • Web page you linked to the Site from.
  • Pages you viewed on the Site.


Our full company details are: Arts Market Gallery LIMITED( Registered in UNITED KINGDOM, Company number 13558276).
Registered office address: Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
You can also contact us through our >> customer contact page!


Arts Market Gallery LIMITED ("Arts Market Gallery ") is the art marketplace. We sell art that changes lives. Art that awakens our imagination, transforms our homes and expresses who we really are. At Arts Market Gallery y we're building a world where artists can make a living doing what they love. Where anyone can easily find and buy original art, no matter their taste or budget.


In order to provide users with the services they need, we collect some basic information pertaining to them. This includes; IP Address - This is the unique signature and address of the computer which is being used to access the site and services. Operating System and Version - This is simply which operating system and which version is being used - for example; Windows. Web Browser - This is information pertaining to the browsing software used to access the site and services. For example; Microsoft Internet Explorer or Google Chrome. Internet Service Provider - This refers simply to the company who is providing your internet service. For example;Physical Location - This relates to where you are in the world when you are accessing our service. All users must be located in UK when accessing Arts Market Gallery . With this information, we are able to optimise our site and also the experience we provide to our users. We aim to bring our site and offerings up to speed across all operating systems and web browsers, so this data helps us to secure this functionality. The Arts Market Gallery team pledges never to use the information we collect from you for any purpose other than to enhance our service. Our data handling policy is governed by the laws of UK, and, in addition to this, we pledge never to sell your information to a third party for any purpose.


In the course of a patient's interaction with Arts Market Gallery , they will need to register an account. This account will be used as a portal via which they can access the services they need. In order to protect the security of this information and of these areas in general, password protection is required. Users wanting to access these areas must first sign up and become registered. They can then log in at any time. All personal information is collected and stored in these areas for maximum security. This information is required when the user needs to accomplish certain actions, for example, to book a new session. In these sections of the website, all of the information listed above will be captured and collected, as well as personal health information which is used to provide more accurate advice in the future. This information is available only to those users with access to the relevant password protected area and to Arts Market Gallery staff members with the appropriate security clearance (i.e. those who will need to use the information during the course of providing their services). All of this information is protected by advanced security protocols over multiple levels. When you sign up for the Arts Market Gallery service, you will receive a Release Form which you will be required to sign. This will deliver you all the relevant information regarding these security measures and the information we will hold on you, as well as what we will do with said information. The information contained on this form will be up to date at the time at which the form is issued. However, this is subject to change in future. For the latest privacy and security information relating to your account, to the sites, and to the Arts Market Gallery services, please refer back to this document.


It is part of the Arts Market Gallery data policy to utilise cookies. These cookies greatly enhance the experience that a visitor has when they access their account or any area of the site, and optimise the site for ease of use. A cookie is defined as a small amount of data which the Arts Market Gallery server sends to the user. This data is received automatically and is stored within the user's web browser software. The web browser retains this data over time, allowing it to recognise when the user returns to a site they have visited before. In the case of the user's experience with Arts Market Gallery , their preferences will be saved and they will be able to access the site more easily when they return in the future. This is a standard practice for any modern website, and enables webmasters and organisations to ensure a positive experience for their users when they visit the site. As such, your browser will probably already be set up to accept cookies, and you will not have to take any manual action to make this happen. Users will, however, be able to set their browsers up to not accept cookies. While the Arts Market Gallery team certainly recommend that you allow your browser to accept cookies, for the good of your experience, this is not mandatory. Users may also decide to set up their browsers to provide alerts when cookies are being sent.


There are several areas of our sites and services that require users to provide their email addresses in order to achieve complete functionality. For example, when a user signs up to the Arts Market Gallery service or creates an account, email information is automatically passed on to the server for storage. This email information is used as a security feature - i.e. the user must be able to supply the password associated with the email to access their account - and also as a means of communication. Whenever there is a new piece of information or documentation which you need to be aware of - for example, a release form or a report from one of our professionals - we will need to contact you. We can use this email address to get in touch. Please remember to check your account as often as you can. Arts Market Gallery endeavour to email any new information to the user, but this is not a guarantee. Users should not assume that, just because they have not received an email. We also may not provide notification at all in the event that our terms and conditions or our privacy policy changes, so be sure to check back to the relevant documents to stay abreast of the latest information. Arts Market Gallery does offer an opt-out option on most of the emails we send. However, this is not always available. Speak with the Arts Market Gallery team to discover which emails can be opted out of. The Arts Market Gallery team will never disclose or sell email addresses or other information. This means users can rest assured that their personal details are safe.


As has been discussed, certain areas of the Arts Market Gallery site require passwords if they are to be accessed by users. This requires users to create a unique and secure password which will keep their information safe and free from theft or manipulation. All responsibility for the following rests with the user; Controlling the security of the password, and not letting it fall into the wrong hands. Modifying the password if the user feels that its security has been compromised in some way. Regularly checking the user account to ensure that no unauthorised access has taken place Notifying Arts Market Gallery immediately if any breach has taken place. Carrying out all necessary measures to ensure the safety and security of the password and all other login information As with all passwords, users are urged to keep their Arts Market Gallery passwords and login information safe and secure. Users should make sure that they don't use the same password for multiple accounts with multiple service providers, as this represents a serious security risk.



We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Unless you have specifically agreed otherwise, we will only keep your personal data for as long as it is

  • Necessary for the purposes for which the personal data are processed
  • To enable us to comply with our legal obligations, for example for tax purposes

Retention depends on our relationship with you and please see below:

Data Subject How long personal information/data is retained

Potential Clients/customers

We will retain personal information for 12 months from the date of our last communication.


We will retain personal information for 7 years from the date that you ceased to be a client.

Employees not placed in our services

We will retain personal information for 12 months from the date of our last communication, unless you agree otherwise.

Employees / workers

We will retain personal information for 7 years from the date that you ceased to be an employee/worked with us.

Potential Suppliers

We will retain personal information for 12 months from the date of our last communication.


We will retain personal information for 7 years from the date that you ceased to be a supplier.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

12. Creating an Account

When you create an Account with us, we’ll ask you to provide us with your email address and to choose a secure password. You can also use a social media account, like your Facebook account, to create an Account. If you create an Account using social media, we’ll receive some basic information from your social media account, which we use to create your Account. This includes the email address associated with your social media account. We might also receive information about your status updates or content you’ve viewed or clicked on while using that social media account. You can always check and change the privacy settings of the relevant social media platform, and this will update what data we have access to.

Account Registration :

In order to list a work on the Services or to make a purchase through Our Services, (other than users who utilise the guest checkout option), you must first create an account (“Account”) by completing our registration process. During the registration process you will be required to provide certain information and you will establish a username and a password. Upon completion of our registration process or by utilising our guest checkout option you will become a “Member.” You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete registered. Arts Market Gallery reserves the right to suspend or terminate your Account if any information provided during the registration process or thereafter proves to be inaccurate, not current or incomplete.
You are responsible for safeguarding your password. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your Account, whether or not you have authorised such activities or actions. You will immediately notify Arts Market Gallery Art of any unauthorised use of your Account.

13. Creating your Arts Market Gallery profile

After you’ve created your Account, we’ll ask for some extra information before you can use all the features of our Online Marketplace. This includes your full name, email address, telephone number, date of birth and address. We might also ask for your bank account number and, if applicable, the VAT number and Chamber of Commerce number of your company (for instance if you’d like to become a Seller). We need this information to ensure you are at least 18 years of age, to contact you, to make sure that the Lot(s) you bought in an Online can be shipped to you or picked up at your address and to make sure you can make or receive payments or refunds.

14. Transactional Information

When you contact our Customer Experience team or when they contact you, we collect information about the reason for this contact. We’ll also collect the information you provide to us over the phone or via email. This includes for instance any communication we have with other Users about you or the Lot you’ve offered or bought. If you contact our Customer Experience team via phone, your call may be recorded for quality and training purposes if we’ve received your consent thereto. Finally, we can also collect information if you reach out to us through your social media account, for example via Facebook, Instagram. But keep in mind, we don’t use this chat as our official channel for handling questions or complaints. Nonetheless, we try to respond to your messages in time and to provide you with further information or assistance if necessary. The privacy policy of the relevant social media provider is applicable when you use their services.


Our website uses the Google AdWords marketing service to advertise on third party websites (including Google) to previous visitors to our site.

Using Google AdWords means that we can advertise to previous visitors who have begun but not completed an action on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party sellers, including Google, use cookies to serve ads based on someone’s past visits to our website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policies (you can find >> Google’s Privacy policy

16. Transactional Information

When you purchase or sell something on Arts Market Gallery , we’ll keep records of transaction and payment data, such as the Lot(s) that you’ve purchased or sold on our Online Marketplace, invoices, price and date of payment, the payment method, payment status, bank account- or credit card details. We securely store such information for payment and billing purposes and for our internal administration. This may be more detailed than the concise overview you see in your Account.

17. Feedback

We might ask you to provide us with feedback through an email or online survey. In these cases, we’ll only process personal data (such as your email address ) for our internal analytics, which help to enhance our Services. We may also process the opinions, experiences, preferences and interests and reviews that you provide to us or share with us online or through social media.


Personal Information:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

We are fully compliant with the provisions of the Data Protection Act 1998. We always do our best to ensure that your personal data is secure and up to date. You can contact us at any time to request a copy of all data we hold on you gathered through your use of this website. You have a right to view/update your details at any time.


You may contact us at any time using our contact form our data manager will get back to you as soon as possible. We will certainly respond to your query within 48 hours.


Arts Market Gallery is under no obligation to issue a notice or warning when this security and privacy policy changes. This means that no notification will be given if a change occurs, and users must refer to this document to stay abreast of the latest policies. As soon as changes are published in this document, they will be considered to be in effect. We may amend or update this policy from time to time. If we believe that the changes are material, we’ll let you know by doing one (or more) of the following:

  1. posting the changes on or through the Services,
  2. sending you an email or message about the changes, or
  3. posting an update in the version notes on the Apps’ platform. We encourage you to check back regularly and review any updates.

By using the Arts Market Gallery site or any of the services contained within, you are in agreement with the security and privacy policy listed here. All information listed here is accurate as of 10/01/2021.

Facebook Data Deletion Instructions

My Accounts and Arts Market Gallery Common Login are facebook login apps and we do not save your personal data in our server. According to Facebook policy, we have to provide User Data Deletion Callback URL or Data Deletion Instructions URL.

If you want to delete your activities for the Arts Market Gallery App, you can remove your information by following these steps:

  1. Go to your Facebook Account's Setting & Privacy. Click 'Settings'
  2. Look for 'Apps and Websites' and you will see all of the apps and websites you linked with your Facebook.
  3. Search and Click 'Arts Market Gallery Common Login' in the search bar.
  4. Scroll and click 'Remove'.
  5. Congratulations, you have successfully removed your app activities.